How we work

What sets Charcol apart is the quality of our people and the fact that they are available to you on the phone or by email, at every stage.

Charcol has a number of key teams, who work together to help you choose and arrange the right mortgage:

Expert Mortgage Advisors

Our experts are fully qualified Mortgage Advisers who will find out all they need to know about your specific requirements before choosing the right mortgage for you. You will have a single named advisor who will look after your application, answering any queries and liaising with your lender until you have a firm offer.

Talk to an expert: