Contact us

We are always delighted to hear from our customers, potential customers, the media or any other interested parties and will deal with your query as quickly and efficiently as we can.

Department	Email address	Telephone number
Customer Services for current applications	customerservices@charcol.co.uk	0845 034 2198
Media enquiries	mediaenquiries@charcol.co.uk	0845 413 1010

Charcol is a trading name of @Charcol Limited. Registered office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3795361.

@Charcol Limited is an appointed representative of Charcol Limited which is authorised and regulated by the Financial Services Authority (FSA reg. 427339). Registered Office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3397767. The FSA does not regulate some investment mortgage contracts, these are regulated by the Consumer Credit Act (CCA).

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT

Web design agency - Liquid Light

@Charcol Limited is an appointed representative of Charcol Limited which is authorised and regulated by the Financial Services Authority (FSA reg. 427339).
This site is only directed at persons within the UK. Calls may be recorded for training and monitoring. Max call charge from a BT landline is 3.9p per minute. Calls from other networks may vary.